Delivery and returns

Delivery options

We offer several fast delivery options, adapted to each country:

• Delivery between 1 and 5 working days depending on country.
• Each country has its own fast, local delivery service.

Order tracking

Automatic order confirmation. If you have any questions, please contact our customer service department at
support@digestic.com

Order Processing

• Orders are processed within 1 to 12 hours before dispatch.

Delivery problems

If your order has not been received despite delivery confirmation, please send an email to support@digestic.com with all the necessary information, including the order number.
We will check and reship your order if necessary.

Returns & Refunds

Return procedure

To return a product, please follow these steps:

1. Contact our customer service department at support@digestic.com to report the return.
2. Wait for return instructions.
3. Refunds will be made within 3 days of receipt of the returned product.

Refund

Refunds are processed within 10 working days of receipt and inspection of the returned product.
Refunds are made to the original method of payment. Please contact support at support@digestic.com with your order number. Requests are processed as quickly as possible.